Nation’s largest apartment manager, Greystar, has agreed to pay $24 million to settle claims that it misled renters by advertising low prices while hiding mandatory fees. The settlement, announced December 2, 2025, comes after federal regulators and the state of Colorado accused the company of deceptive pricing practices that left renters paying hundreds of dollars more than expected.
Of the settlement, $23 million will go directly to consumers who were overcharged, with $1 million going to Colorado. Under the new court order, Greystar must now clearly disclose total monthly rental costs, including all mandatory fees, before accepting any payments. The company is also prohibited from misrepresenting rental prices or the services included, ensuring no more surprise charges appear late in the leasing process.
The ruling highlights common hidden fees, such as amenity, utility, trash, pet, and parking charges, that often inflate advertised prices. Renters are advised to request a full breakdown of all costs before signing leases, save advertising screenshots, and report deceptive practices to the FTC. This settlement underscores that rental companies must be transparent about pricing, but renters still need to remain vigilant when apartment hunting.